Yes! We typically ask all customers to please set up their print-ready artwork on our templates provided. However, if you are unable to do so, we are happy to assist! If you are able to provide your vector or high resolution design elements along with instructions, our graphics team can set something up for you! If the layout is simple, such as background color and logo placement, we will provide this
service to you at no additional cost. If the layout requires creative work or more than 30 minutes to develop, it will incur a design fee of $25 per hour of work.

Our 10x10, 10x15, and 10x20 canopy options have a max peak height of 11'. The height from the ground to valance is 82".

We recommend you hand wash the canopy graphics by using a soft brush, mild soap, and warm water to clean. The canopy is NOT machine washable. Make sure it is completely dry before storing.

We offer replacement legs and all parts of our canopy frames.

Yes! The fabric may be machine washed with cold water on a gentle cycle. Lay flat or hang to dry. Wrinkles or creases may be eliminated with a hand steamer. Do NOT bleach, tumble dry or iron.

Our canopies come standard with a nylon carry bag intended for storage. Roller bags are sold separately for convenient
transportation to events.

Our canopies are dye sublimated, so we may print as many colors in as many locations as you like at no additional charge!

Yes, they are! A small patch is sewn into the backside of the valance to indicate this. Please see our official certification attached for reference.

Our flags typically hold up very well! The level of fading overtime is dependent upon how they are used. If the flags are left outside in direct sunlight for extended periods of time, they will be prone to
fading more quickly. If they are set up in more shaded areas and are put away in harsh weather conditions, they will maintain their vibrancy much longer!

We do not have UV laminate, but our rigid boards are printed with UV protected inks!